Projects and Solutions
Projects and Solutions design and deliver a broad scope of ICT programs and projects. Our practical, business-led solutions reduce risk and cost and deliver meaningful business benefits.
Business Transformation and Analysis
Our Business Transformation service develops the business goals and priorities to shape an ICT investment programme. This is supported by an overarching journey process that manages inter-dependencies and measures progress through transition, transformation and delivery. Working in close partnership with our clients, we ensure our solutions deliver the required business benefits without compromising ongoing service delivery.
Enterprise Architecture
Enterprise Architecture is used to build unambiguous links between business objectives and ICT strategy and deployment. However, prescriptive industry standard methodologies often fail to deliver the required business outcomes. Our approach blends industry best practice by augmenting and tailoring standard methodologies. Clear and robust protocols, policies and procedures are defined to translate conceptual goals into physical, logical solutions to ensure ICT investment actually enables and supports
Security and Systems Analysis
The deployment of more complex e-business solutions has inevitably had a profound impact on most businesses. The pressure to meet availability and access expectations needs to be balanced against the costs of protecting integrity and reducing risk. Our range of Security and Systems analyses services can help your business understand and identify risk, protect against fraud or theft, reduce downtime or disruption and comply with regulatory, legislative and industry requirements.
Business Continuity Planning
Every organisation needs a cost effective, fit for purpose solution to business continuity planning and disaster recovery, even if budget constraints force a risk-based approach. Through understanding your business and its priorities, we will develop a cohesive plan that balances cost and risk against the business criticality of services.
ICT Consulting and Strategy
Our ICT consultants offer an in-depth capability and unique skill base to develop and implement ICT strategies that fully align to business strategy. Through understanding the “as is” status and defining the “to be” position, we will produce a roadmap with recommendations and investment priorities to help direct resource and better realise value on assets and investments.
Architecture and Infrastructure Planning and Design
By continually assessing developing areas of technology and working closely with vendors, technology partners and third-party solution providers, our team has developed in-depth expertise in leading technologies. This knowledge combined with our extensive design, development and integration experience means we are ideally positioned to provide guidance, practices and tools to deliver innovative solutions and services.
Tools and Technologies
Organisations that invest in specific point tooling solutions without consideration of a wider, fully integrated service management landscape, often find initiatives fail to yield the expected business benefits. We can provide consultancy services for work against a specific toolset or strategy. Alternatively, clients can chose all, or just some, of the individual components in our fully integrated service management tooling framework.
Service Architecture Planning and Design
Our Service Analysis and Design methodology has been designed to maximise the investment in people, processes and technology within your organisation to increase operational efficiencies and improve service quality. Implementing a service management model will encourage a best practice approach and better align services to business objectives.
Gap Analysis
With a focus on achieving ITIL best practices, our gap analysis services will determine current status and maturity of service models to help shape a Service Transition Plan to ensure that the right plans and processes are implemented to delivers the outcomes sought.
Governance Framework
The governance arrangements for all our partnerships reflect best practice and principles. Each framework is designed collaboratively with clients to address particular requirements. Importantly, they provide you with ultimate control over the direction of the partnership, its investments and priorities, as well as defining roles, responsibilities and accountabilities.
Program and Project Management Services
Our teams have managed and worked within numerous large and complex programmes. Each project is monitored and reviewed on a monthly basis by a hierarchy of Capita Senior Management to ensure your project is delivered on time and within budget. Our Project and Programme Managers are PRINCE2 trained and fully supported by our Project Management Office (PMO). The PMO provides a common set of methods, processes and systems as well as pro-active support to complex project environments to ensure our methodology fits your unique requirements.