Enterprise Services
We understand your business needs secure, flexible high availability infrastructure services to ensure your critical applications available, resilient and responsive to business demands – without compromising security. With a proven track record, ISO27001 and ISO9001-2000 certification and IT Infrastructure Library (ITIL) alignment, our enterprise service portfolio offers a variety of data centre services that deliver tangible benefits.
Managed Virtualised Data Centre Services
Our highly resilient and secure data centre environment is based on enterprise class virtualised technology to offer clients the benefits of virtualisation without the associated cost of ownership or capital expenditure. You can be assured that your business critical systems are fully available, fully secure and fully backed-up, 24* 365, in a UK location.
Infrastructure Hosting Services
Our infrastructure hosting services range from basic monitoring and reporting to fully managed hosting services. Depending on whether you want to reduce cost, improve business continuity, increase performance and availability, Capita will design and build a service to that suits your business needs.
Infrastructure Housing Services
IT Services offers a data centre housing service at a choice of secure locations for clients who are essentially looking for a power plus secure floor/rack space for their own equipment. These basic housing services can supplemented with our range of complimentary optional services such as managed LAN or firewall services.
Remote Monitoring and Management Services
This portfolio of services allows clients who have equipment at their own sites, or located at third party premises, to benefit from the same monitoring and alerting regime as used in our data centre. The data centre service team can monitor and manage remote equipment 24 hours a day and offer a variety event alerting options.
Managed Network Services
Our managed network services offer a range of service options that can be customised to suit your business. Our managed WAN service delivers a high performance Class of Service capable of guaranteeing the network performance demanded by your applications. Our managed LAN service provides flexible and scalable end-to-end solutions capable of supporting 10/100/1000Mbps. Our managed firewall service offers proactive monitoring, management and reporting from world class security vendors.
Storage and Back Up Services
When it comes to back-up and storage the majority of organisations adopt a risk-based decision-making approach to differentiate between “would like” and “must have” requirements. Our array of cost-effective storage and back-up options includes independent tape back-up, independent storage arrays and utility based solutions to enable clients to meet their numerous business, compliance and regulatory directives.
Disaster Recovery and High Availability Services
Our business continuity services can help your business plan and prepare for the unforeseen. Disaster Recovery service programmes will plan what action would be required to get your data centre operational after an unforeseen event and will also test and tune these plans on a regular basis to ensure they remain valid, workable and aligned to your business.
Bespoke Services
Over time, our team has developed a range of specialist skills and, for the most commonly requested niche services, we have developed solution bundles so clients can benefit from the experience and knowledge we gained within our own business.
ISO27001 Consultancy
Achieving compliance with ISO27001 is a substantial and intensive process. Having attained ISO27001 certification, our centres are regularly audited in order to maintain it. The Capita team has the in-depth experience and current knowledge to advise and help you in this process.
Exchange Management
Capita Enterprise Services hosts and administers several large Microsoft Exchange Servers, including Capita Group’s email infrastructure. We can now offer the same 24*7 support and service to clients’ email infrastructures as we deliver to our business.
Remote Access
We can provide secure VPN and token-based remote access to the data centre resource to clients who already use our hosted services. In addition to enabling secure remote access, the team will maintain documentation, manage third party relationships and provide proactive management for issues.