Application Services
Our Application Services ensures your organisation’s core applications and web presence are noticeable, efficient and well maintained.
Off-the-Shelf and Bespoke Application Implementation
Our applications team specialises in the customisation and extension of Commercial-Off-The-Shelf (COTS) products. Using these products as the basis of many of our solutions allows us to provide an accelerated and phased design and delivery programme to save you time and realise ROI earlier.
Application Integration and Business Process Automation
Disjointed, stand-alone applications can carry substantial risks as well as increasing inefficiency through process duplication and higher operating costs. For applications to work effectively they need to be integrated to form part of one or more business processes and communicate with each other coherently. Our integration and automation services will allow your applications to effectively support and enable your business.
Application and Database Management
Our Application Management services include application support, database administration and third party management. Working collaboratively with your business and users, these services are delivered through a Service Level Agreement framework using an ITIL aligned approach.
Business Intelligence
Our team provides end-to-end business intelligence solutions to enable you to make informed decisions from the mass of data generated daily. Each solution is designed to deliver accurate data to the people who need it, when they need it and in the required format.
Portal and Content Management Systems
Our range of portal and content management systems offer cost-effective, secure and scalable solutions that encompass Business Process Management, Document and Content Management, Enterprise and Business Data Search and Knowledge Management. These systems ensure your business has comprehensive, current, fluid and timely content available to successfully optimise the power of the web.
Business Process Modelling
As a Microsoft Gold Partner, our team uses BizTalk to model business processes. Having the facility to graphically create and modify business process logic using familiar workflow tools and shapes with information displayed in business rather than technical terms offers your business up-to-date and easily assimilable status information on how well processes are working.
Finance, Procurement and HR & Payroll Applications
These applications handle some of the most sensitive and important data an organisation can have. Our team has a wealth of experience implementing and supporting leading back office applications including SAP, Oracle, and Northgate.
CRM solutions
Our team has expertise in planning, configuring and supporting various CRM product suites and integrated knowledge management tools including Lagan, Oracle, Microsoft and SAP. A successful and integrated CRM deployment will enable you customers, employees, businesses and agencies to select the most convenient channel to interact with you and access the right information at the right time.